Objective:

Participants will acquire the necessary knowledge for the effective management of administrative processes within an organization. By the end of the course, participants will be able to identify key administrative processes, design and improve processes, and apply tools and techniques for process management in their organization.

Course Outline:
  
Introduction to administrative process management
  
Identification of key administrative processes
  
Process design and improvement
  
Tools and techniques for process management
  
Implementing process improvements
Duration: This course is 8 hours long.