Objective:

To provide participants with the tools and techniques necessary to detect, analyze, and solve problems in the workplace. Participants will learn to identify problems, analyze their root causes, and develop effective solutions to prevent their recurrence.

Course Outline:
  
Introduction to problem solving
  
Problem identification
  
Root cause analysis
  
Solution development
  
Prevention of recurrence
  
Practices and exercises
Duration: This course is 20 hours long.